LIVE OUT LOUD (LOL) Store’ Exchange, Return, Refund and Repair Policies
This sale is subject to terms available in all LOL In Store.
Conditions Governing “End of Line”, “Open Set”, “Used”, “Refurbished” or “Clearance” Products
Products that are expressly or implicitly sold on an End of Line, Open Set, Used, Refurbished or Clearance basis, are sold at a discount from prevailing prices because these products may carry cosmetic defects, have impaired functionality, reduced lifespan or have missing manuals accessories or other components. Arising from the quantity of products sold, our in-store sales representative are not placed to inspect and list out the defects of the product you are purchasing. Your purchase of such products are therefore on the basis that there are no warranties that the product is merchantable, fit for any purpose, will continue to function or provide any or all of the desired functionality for any specific amount of time, or carry no cosmetic defects. No replacement or refund will be offered for such products and your rights are limited to such warranty for servicing as are provided with the product.
Conditions Governing Products Sold as “New”
In buying a product sold as New, you are entitled to a demonstration that the product is working at the time ofpurchase, and you have either received this demonstration or waived your rights to it. New products are warranted to perform only in accordance with the functions expressly stated on the packaging or manual, be of reasonably satisfactory and not perfect cosmetic finish, and may have up to 3 dead and/or stuck pixels on LCD or LED displays, and do not carry any other warranty of merchantability or fitness for purpose. We do not warrant that the product will function with any software or drivers other than those installed on the product at the time of your purchase. Products can be damaged (i) by use other than as expressly stated in the manual or specifications, (ii) improper maintenance or abuse, neglect, (iii) external causes and accidents, (iv) third party media, accessories, components or software and we are not responsible for any of the foregoing. All product exchanges, returns or refunds, if allowed by us, shall be on the basis that the returned product are returned in its original undamaged packaging and condition, with all accessories and manuals, and that have not been configured in any manner other than in ways available via the expressly stated configure functions of the products, including but not limited to jail-breaking or over clocking. Any non-compliance with the foregoing will at our discretion disentitle a return or refund or, if allowed, may require an additional payment for an exchange or deduction from your refund. Any product exchange, return or refund shall require proof of purchase, and a declaration by you with adequate details of the defect (i.e. diagnostic or service report from the product service provider) and the manner in which you have used the product. We shall be entitled, for product exchanges, to provide you with used, reconditioned or refurbished sets or, where such sets are not available, similar products with equivalent or higher value with features that though similar may not be identical to the set you have purchased. Replacement sets we provide will be as originally configured when originally purchased, subject to possible updates. A 15% open box fee will be assessed on any opened unit (per unit). Please visit LOL In Store to request a return. Software, data or information loaded may be erased or deleted during the use of the product and you agree to make periodic backup copies of software or data contained in the product and we are not liable for lost or damaged software or data. We will not provide to you copies of your software or data in products returned to us for exchange, refund or repair, nor assist in undertaking any software, data or information recovery from damaged or defective products. Batteries are a consumable item which means it will require replacement at varying lengths of time depending on usage, and as such is sold without warranty of merchantability or fitness for purpose. In no circumstances shall we be liable for consequential or incidental damages or for lost data or software. Our liability shall in no circumstances exceed the amount you paid for the product. (v2, Jun 2017)
Prices and availability of Goods are subject to change without notice. Errors will be corrected where discovered, and LOL Pte. Ltd. reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions.